Nov 20 2009 
Support Center » Troubleshooter
Troubleshooter Categories
Troubleshooters allow you to follow a series of questions to find a specific answer. Please choose the category that is related to your area of interest in order to learn how to fix specific problems, perform important procedures, and read useful overviews.

Citrix Mac Update July 2009
  ICA update file for Mac Citrix.
Apple - Mac
  Apple / Mac Is not directly compatible with Tempo 5
Shared Identity
 
Tempo Login - User Pin Password
  Info for log in to Tempo what is my:

User ID # , User Pin # , SafeMLS Password
Tempo Log On message Invalid....
  Getting message:
Invalid User , Pin , or Password

Tip, clear all input boxes and retype the numbers sometimes a blank or hidden character may be on one of the lines.
Photo Format - Error Adding Photos
  Photos Error Adding Photos: photos being rejected due to file type. They have to be JPG or BMP file format. If the formatting has been corrupted it may reject it even if it shows correct. Here is a simple fast way to a fix.
Photo Size - Error Adding Photos
  Photo Size Error Adding Photos: photos being rejected due to the file size, the maximum size allowed is 6MB. the fix is to edit the photo size.
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